[vc_row][vc_column css_animation=”none”][vc_toggle title=”WHICH PAYMENT METHODS CAN I CHOOSE?”]We accept payments via:
- iDeal
- Paypal
- Sofort
- Bancontact
- Giropay
- Creditcard
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- The Netherlands
€4,95 – free delivery on orders over €60 - Belgium
€8,95 – free delivery on orders over €70 - Austria, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden, UK
€9,95 – free delivery on orders over €70 - Cyprus, Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Gibraltar, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Malta, Moldavia, Monaco, Montenegro, North Maceconia, Norway, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard and Jan Mayen , Switserland, Turkey, Vatican.
€16,95 – free delivery on orders over €75 - Rest of the world.
€24,95 – free delivery on orders over €100
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- The Netherlands / Belgium
In 1 or Belgium business 2 days - Europe
In 2-6 business days - Rest of the world
In 5-20 business days
[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”HOW CAN I TRACK MY ORDER?”]You will receive an email with a tracking link when your order is on its way. Make sure that the email did not land in your junk folder, as emails sometimes end up there by accident.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”WILL THE POSTERS BE DELIVERED IN FRAMES?”]No, frames are NOT included.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”I DIDN’T RECEIVE AN ORDER CONFIRMATION”]If you submitted an order, but did not receive an order confirmation, please make sure that the email did not land in your Junk folder. In other cases your email address might have been entered incorrectly or the order may not have gone through. To see if we have received an order in your name, get in touch with us via our chatfunction in the rightbuttom of the webpage, via our contactpage or by sending us an email. To avoid a duplicate order, do not place a new order before contacting us. If the email address was entered incorrectly, we are happy to correct the email adress on file and send you the order confirmation.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”CAN I MAKE CHANGES TO MY ORDER AFTER SUBMITTING PAYMENT?”]If you change your mind about an order, please contact us as soon as possible via our chatfunction in the rightbuttom of the webpage, via our contactpage or by sending us an email. Unfortunately, we can not make changes to an existing order, but we may be able to cancel the order before it is send. After the order has been cancelled, you can place a new order with the correct items. This way, you avoid being billed for two orders.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”CAN I CANCEL MY ORDER?”]If you wish to cancel your order before it is send, please contact us immediately via our chatfunction in the rightbuttom of the webpage, via our contactpage or by sending us an email. However, we can not guarantee that we will have enough time to cancel your order, as we pride ourself on getting products heading our customers’ way quickly.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”CAN I RETURN MY ORDER?”]When placing an order with Artiqes.com, you are always covered by our 14-day return policy. This means that you have the right to cancel your purchase by contacting Artiqes within 14 days from when you received the product. In order to get a full refund, the product needs to be in the same condition as received.
Please note that the customer pays for the return and that the return must be sent back to the Netherlands.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”HOW DO I RETURN MY ORDER?”]When placing an order with Artiqes.com, you are always covered by our 14-day return policy. This means that you have the right to cancel your purchase by contacting Artiqes within 14 days from when you received the product. The product then needs to be returned within 14 days from the date that Artiqes was notified of the withdrawal. To notify us of your return, please use our contactpage. You will then receive an email containing instructions and adress details.
Please note that the customer pays for the return and that the return must be sent back to the Netherlands. In order to get a full refund, the product needs to be in the same condition as received.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”IS THERE A FEE FOR RETURNS?”]Yes, the customer pays for the return.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”CAN I ORDER POSTERS WITH MY OWN DESIGNS?”]Currently, we do not offer personalized posters, unless a minimum of 25 personalized posters is needed.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”FROM WHICH COUNTRIES CAN I ORDER?”]We deliver worldwide at the following costs:
- The Netherlands
€4,95 – free delivery on orders over €60 - Belgium
€8,95 – free delivery on orders over €60 - Austria, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden, UK
€9,95 – free delivery on orders over €60 - Cyprus, Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Gibraltar, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Malta, Moldavia, Monaco, Montenegro, North Maceconia, Norway, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard and Jan Mayen , Switserland, Turkey, Vatican.
€16,95 – free delivery on orders over €75 - Rest of the world.
€24,95 – free delivery on orders over €100
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